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02 / Pet business operations
The daily work of a pet business, connected.
Pets, inventory, appointments and customer communication in a cloud platform for pet stores, shelters and online retailers.
Inside Unified KM
Explore the work UKM supports in a storefront, an adoption center and an online business.
UKM for pet stores
Manage pets, inventory, appointments and customer communication. Process sales, print labels, handle deposits and track health records.
UKM for shelters & adoption centers
Streamline intakes, adoptions, vaccinations and daily care. Track each animal’s medical history, feeding schedule and behavioral notes, with records ready for adopters and veterinarians.
UKM for online & hybrid operations
Connect your website, online sales and in-store systems. Product data, inventory and customer information sync automatically.
Maintain detailed pet profiles with information such as breed, age, medical history, and special notes to provide personalized care.
Keep comprehensive records of your customers, including contact details, preferences, and purchase history to build strong relationships.
Efficiently manage appointments and bookings with a user-friendly calendar to avoid conflicts.
Easily handle waitlists and last-minute bookings so no opportunity is missed.
Generate invoices, process payments, and track transactions for simplified billing.
Keep track of pets to maintain optimal inventory levels.
Manage and track pet vaccinations and treatments to ensure precise healthcare.
Log feeding schedules, weight checks, grooming, and treatments for individual or bulk pet care.
Access a variety of reports and analytics to measure performance and drive data-based decisions.
Safely store essential documents like contracts, consent forms, and certificates for quick access.
Streamline your sales process with electronic contracts that can be signed online.
Organize and manage images, videos, and content to keep your online presence fresh.
Provide customers secure access to their pet purchase history and documents via an online portal.
Update pricing for multiple pets at once, saving time and ensuring consistency.
Manage feeding schedules for multiple pets simultaneously, optimizing care routines.
Generate and print paperwork for multiple pets at once, streamlining administrative tasks.
Administer vaccinations and treatments to multiple pets in one go for efficiency.
Keep detailed breed-specific data including characteristics, health concerns, and care requirements.
Create and manage promotional offers to attract and retain customers while boosting revenue.
Offer discounts for multiple pet or service purchases, incentivizing larger bookings.
Seamlessly integrate with third-party platforms, POS systems, CRM software, accounting tools, and more.
Sync with online storefronts or operate independently for flexible sales workflows.
Edit, sort, and group large sets of pet profiles at once for simplified administration.
Record arrivals, departures, and pet socialization details to track in-store activities.
Keep lineage records with sire, dam, weights, and coloration for breeding or historical reference.
Register and update pet microchips and breed data with integrated API support.
Build and modify contracts, waivers, or health paperwork with fully editable templates.
Assign user roles, define permissions, and manage team access for secure, efficient operations.
Provide staff with role-specific dashboards to streamline daily duties and pet care logistics.
Track in-house or external vet visits, treatments, and medical advice for each pet.
Store and organize pet care videos or promotional clips to enhance training and marketing.
Showcase success stories by displaying pets that have been adopted from your facility.
Accept and manage partial payments or deposits for bookings, with real-time balance updates.
Store all data on encrypted servers, accessible from anywhere with an internet connection.
Notify clients and staff about appointments, due vaccinations, or upcoming payments automatically.
Protect your business with encrypted data storage and automated backup routines.
Manage operations across multiple facilities from a single, unified platform.
Monitor critical metrics like revenue growth, customer retention, and service popularity for data-driven decisions.
Product details
Unified Kennel Management (UKM) is the all-in-one cloud platform designed to simplify daily operations for pet stores, shelters, and online retailers. Whether you’re managing a bustling storefront, a rescue organization, or an e-commerce site, UKM connects every part of your business in one easy system that runs from anywhere.
For Brick-and-Mortar Pet Stores
Run your store with precision and less paperwork. Manage pets, inventory, appointments, and customer communication from one dashboard. UKM lets your team process sales, print labels, handle deposits, and track health records in real time all while keeping your customer experience consistent across every touchpoint.
For Animal Shelters and Adoption Centers
Streamline intakes, adoptions, vaccinations, and daily care. UKM tracks every animal’s medical history, feeding schedule, and behavioral notes while generating accurate records for adopters and veterinarians. Automated reminders and digital forms keep your staff organized and your animals better cared for.
For Online Pet Stores and Hybrid Operations
Unify your website, online sales, and in-store systems. UKM integrates directly with your e-commerce platform, syncing product data, inventory, and customer information automatically. Manage pricing, coupons, and promotions in one place, ensuring consistency whether customers shop online or visit in person.
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Demo
Plans
$499 per month
Most popular
$1,200 per month
$2,000 per month
In their words
Rated 5 out of 5.
There’s truly nothing like UnifiedKM. We’ve tried other kennel management systems including PetKey and a few others, but none even come close. UnifiedKM isn’t just software; it’s an all-in-one ecosystem that actually understands how pet stores and breeders operate. The level of integration, automation, and attention to detail is unmatched. Everything connects seamlessly with pets, customers, paperwork, and reporting all in one place. Once you use UnifiedKM, you realize how far ahead it is of every other system on the market.
Questions
UnifiedKM is a cloud-based kennel management system that helps pet stores, shelters, and breeders manage pets, customers, inventory, and records in one place.
Yes. It connects with PetExchange, Dog on Web, PetKey, AKC, and POS systems like Spirit and Revel for syncing pets, sales, and records automatically.
It supports roles like Managers, Pet Counselors, and Kennel Techs, each with different access to features like sales, reporting, or daily pet care.
Yes. UnifiedKM includes digital warranties, e-signatures, and document management, allowing public or private files for breeders, pets, and customers.
Clients receive live onboarding, weekly staff training, and lifetime support by email, live chat, and a full knowledge base at unifiedkm.com.
Yes. UnifiedKM is a secure cloud platform, so your team can log in from any computer, tablet, or phone with an internet connection. A free mobile app is also available for managing your business on the go.
All included features come at no extra cost. There is a one-time setup fee that covers account configuration and training so your business is ready to go live with UnifiedKM.
Yes. Discounts are available for multi-location and multiple license purchases, as well as for non-profit organizations and educational institutions. Contact our team for pricing details.
Updates are released regularly and become available to every account as soon as they ship. Our support team is available to answer questions about new features and changes.
Keep exploring
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