Effective Date: July 15, 2025
Last Updated: July 15, 2025
Cosmick Media, Inc. (“Cosmick,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, visitors, and partners. This Privacy Policy describes how we collect, use, share, and protect your personal information when you engage with any of our services, programs, software platforms, websites, or related tools—including, but not limited to, the Cosmick Growth Accelerator Program (CGAP), Dripley, MediaHub, and all consulting, development, and advertising services provided by Cosmick Media.
By accessing our website or utilizing our services, you acknowledge and agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect information in several ways depending on how you engage with us:
a. Personal & Business Information
- Name, email, phone number, business name, job title
- Billing and payment details (card or bank information)
- Client intake responses, contract data, or onboarding forms
b. Service-Related Information
- Website traffic, campaign performance, lead source data
- Uploaded content to MediaHub (photos, videos, descriptions)
- CRM data via Dripley (contact activity, tags, campaign flow)
c. Technical & Analytical Data
- IP address, device/browser type, operating system
- Interaction logs from our website, dashboards, forms, or apps
- Advertising metrics from Google Ads, Meta, YouTube, and Microsoft Ads
- Session activity captured via analytics platforms (GA4, Meta Pixel, etc.)
d. Third-Party Integrations
- Data synced from platforms like Google, Facebook/Meta, Microsoft, YouTube, Groundhogg, or Zoho based on API integration or campaign tracking.
2. How We Use Your Information
We use the data we collect to:
- Deliver and manage your marketing programs and campaigns
- Onboard and support new and existing clients
- Provide customized insights, reports, and analytics
- Operate tools like Dripley (CRM) and MediaHub (content submission)
- Communicate program updates, technical alerts, and renewal notices
- Comply with legal or contractual obligations
- Improve the quality and efficiency of our offerings
3. Sharing Your Information
We do not sell your data.
We may share your data under the following circumstances:
- With Platform Partners: (e.g. Google, Meta, Microsoft, YouTube) for campaign setup, optimization, or tracking purposes
- With Technology Vendors: who help us operate CRM systems, data storage, call tracking, or reporting platforms
- With Authorized Contractors: such as developers or consultants working under strict confidentiality agreements
- For Legal Compliance: in response to lawful requests by public authorities, including to meet national security or law enforcement requirements
4. Cookies & Tracking Technologies
Cosmick uses cookies, tracking pixels, and analytics tools to:
- Monitor website performance and user interaction
- Deliver personalized experiences and remarketing ads
- Improve campaign measurement and optimization
You can disable cookies through your browser settings, though some features of our website may not function properly as a result.
5. Data Retention
We retain your information:
- As long as you remain a client or have an active account
- For legitimate business purposes such as audits, dispute resolution, or enforcing our agreements
- In line with legal or tax obligations
Upon request, we will delete your personal data unless we are legally obligated to retain it.
6. Data Security
We implement a combination of physical, technical, and administrative measures to secure your data, including:
- Encrypted connections (SSL)
- Access controls on internal platforms
- Regular security audits and password-protected systems
While we take all reasonable precautions, no system can be 100% secure.
7. Your Rights
Depending on your location, you may have the following rights:
- Access or receive a copy of your data
- Correct inaccurate information
- Request data deletion or transfer
- Withdraw consent from marketing communications
- Restrict or object to certain processing activities
To submit a request, email support@cosmickmedia.com. We will respond within the timeframes required by applicable laws.
8. Children’s Privacy
Cosmick does not knowingly collect personal data from individuals under the age of 18. If we learn we have collected data from a minor, we will promptly delete it.
9. External Links
Our website and tools may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date above. Material changes will be communicated via email or a prominent notice on our site.
Your continued use of our website or services after changes become effective constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Cosmick Media, Inc.
1874 Catasauqua Rd. #248
Allentown, PA 18109
Phone: 866-208-5538
Email: support@cosmickmedia.com
Website: www.cosmickmedia.com